Contact Us

Have a question about a fabric, or maybe you're wondering about a delivery? We’re here to help. At Nuvola Home, we don’t believe in automated robots. When you reach out, you’re talking to a real member of our small team.

Our Contact Info

• Email us anytime: contact@nuvolahome.com
• Response Time: We usually get back to you within 24–48 hours (often sooner!). We process most inquiries by 6:00 PM PST.

Where We Are

While we’re currently an online-only shop, we operate transparently from two main locations:

• Our US Hub: This is where we ship and handle returns.
  • 1179 A St, Hayward, CA 94541, United States
• Our Production Roots: This is where the magic happens.
  • 4/11 Ngo Thoi Nham, Thuan Hoa Ward, Hue City, Vietnam

Working Hours

Our team in Alabama is available to chat or answer emails during these times:

• Monday to Friday: 9:00 AM - 5:00 PM
• Weekends: Closed (We’re probably catching up on sleep in our favorite bedding!)

Please feel free to share your thoughts by sending a message to contact@nuvolahome.com. We’ll do our best to support you and make sure your experience with us is as smooth as possible.